QUICK SOLUTIONS
Answers to frequently asked questions can be found here:
ORDERS
Are you having problems with your order? Go to help.shop.elica.com , write your order number and we will help you to solve your problem.
GLS, UPS and Fedex for shipments on European territory.
MYELICA
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RETURNS
Are you having problems with your order? Go to help.shop.elica.com , write your order number and we will help you to solve your problem
PRODUCTS
All hood models are reported on the silver label inside the product having a 12-digit code that begins with “208”. This code is also indispensable for the identification of the technical filter model and other accessories, as well as for requests of technical interventions on the product.
Contact our virtual assistant and we will help you solve the problem.
Contact our virtual assistant and we will help you solve the problem.
CONTACT US
The answers to your questions in just one click
Use the "Live chat" key at the bottom right of the screen to talk to an expert by Elica .
If you are not able to identify spare parts for your hood, contact us for free and with no obligation and give us your hood model by specifying the 12NC code and we will help you find and order our original spare parts easily and efficiently. You can find your hood model in the field highlighted on the appliance label here beside.