Find out how easy and secure it is to buy on Elica’s official shop

In order to provide our customers with the best experience possible, Elica has chosen Calicantus, a provider specialized in e-commerce solutions and online shop management. Calicantus deals with money collection, invoicing and product shipping.
Buying on the Elica shop is easy, convenient and secure.



Payment is protected by the best technologies. You can choose to pay by credit card, PayPal or bank transfer. Read More


Original Spare Parts

Elica's official shop sells only original replacement parts, in order to assure excellent results and usage experience without any problems. Read More



You can keep track of your order status, at all times, through email notices or you can directly contact customer service and ask for information regarding your shipment status.



If you change your mind, you have 14 business days from the delivery date to cancel the order and receive a full refund. Read More


Customer care

Our technicians are at your disposal to find the correct spare part for your cooker hood and induction hob. Contact us through our Virtual Assistant for technical assistance on your product.

Contact our customer care for support and information on the status of your order and more information on returns and shipping.

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